Class 12 Business Studies Chapter 6 Worksheet 3 (MCQs and Case Studies): Staffing

Class 12 Business Studies Chapter 6 Worksheet (Staffing)

You have put every keyword (Class 12 BST worksheets, Class 12 Business Studies Chapter 6 (Staffing), Class 12 Business Studies Staffing questions) on search engines to find a reliable question paper.

Don’t worry! Our Class 12 BST worksheet for Chapter 6 (Staffing) will help you master the key concepts of human resource management, candidate selection, and employee development.

Study core topics, such as the selection process, internal and external recruitment sources, and on-the-job versus off-the-job training methods with these realistic case studies and multiple-choice questions (MCQs).

Before you proceed further, below are the quick details:

• Class: 12
• Subject: Business Studies
• Chapter Number: 6
• Chapter Name: Staffing
• Worksheet Number: 3
• Worksheet Type: MCQs and Case Studies

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Chapter Resources:

Learn the chapter: Class 12 Chapter 6 (Staffing) Notes

Practice the chapter:

• Worksheet 1: MCQs and Case Studies
• Worksheet 2: MCQs and Case Studies
• Worksheet 3: MCQs and Case Studies

Table of Contents

Questions

Answers

The worksheet begins from here.

Questions

Q1. The views of the concerned manager will be generally considered while performing this step in the selection process. Identify this step.

1. Job offer
2. Selection decision
3. Contract of employment
4. Employment interview

Q2. Choose the statement that correctly highlights the benefit of using external sources of recruitment.

1. Competitive spirit among the existing staff
2. Reduction in employee turnover
3. Helps in increasing employee satisfaction
4. Develops a sense of security amongst employees

Q3. Joining a job marks the beginning of socialization of employees at the workplace. The employee should be given a post for which he has been selected. Place the subsequent steps of staffing in a small organization in the correct order:

1. Training and development, promotion and career planning, performance appraisal, compensation
2. Performance appraisal, training and development, promotion and career planning, compensation
3. Training and development, performance appraisal, promotion and career planning, compensation
4. Training and development, performance appraisal, compensation, promotion and career planning

Q4. Shiwakumar runs a legal consultancy firm in Chhattisgarh. Whenever the firm hires new employees, on the first day of joining, they are welcomed to the organization and are given details about the dress code, lunch timings, introduction to daily operations and fellow colleagues. They are also familiarized with the organizational policies and procedures, emergency exits, evacuation procedures, etc. Name the type of training which is provided by Shiwakumar in his firm.

1. Apprenticeship training
2. Vestibule training
3. Induction training
4. Internship training

Q5. A pitfall of the ________ function of management is that repetitive performance of the same job may lead to monotony, stress, boredom, and absenteeism.

1. Staffing
2. Planning
3. Organising
4. Controlling

Q6. Shubhi Garments Ltd. are the manufacturers of 'Ladies Designer Suits' with their own trademark. The company now needs to employ senior technicians to work on machines imported from France for manufacturing ladies designer suits for fashion shows. Advise the company about any three types of selection tests that may be used for selecting the desired technicians.

Q7. "This function of management is concerned with filling and keeping filled the positions in the organization structure." Identify the function of management and state the importance of this function.

Q8. Mrs. Ahilya Pasi is the Principal of a prestigious school in New Delhi. The school has a vacancy for a headmistress/headmaster of the junior wing of the school. The senior teachers of the school are of the opinion that only internal candidates should be considered for this post. However, Mrs. Pasi and the management would like to invite applications from external sources too. Briefly explain any three justifications the management can provide to convince the staff for inviting applications of external candidates for the vacant post.

Q9. Explain 'Internship training' and 'Vestibule training' and classify them as on-the-job and off-the-job methods of training.

Q10. Identify and explain the two sources of recruitment which cannot be used when the existing staff is either insufficient or does not fulfill the eligibility criteria of the jobs to be filled.

Q11. Resolutions Pvt. Ltd. is a publishing company. Its book on Business Studies for class XII is in great demand. As a result, the employees in the marketing department are always racing against time as they have to work overtime and on holidays as well to cater to the demand. The work stress has led to dissatisfaction among the employees of the marketing department.

1. Name and explain the step of the staffing process which has not been performed properly.
2. Also, explain the immediate next step in the process of staffing.

Q12. Newstalk is an upcoming news channel and is gaining popularity due to its unique style of reporting. The HR department of the company is on the lookout for new professionals in the field of media and journalism. An advertisement was given in all the leading dailies for the same. Since the response was huge, the company examined all the application forms and rejected the candidates who did not have the necessary qualifications. Thereafter, a test was conducted to measure the existing skills of the candidates which was followed by an in-depth conversation with the News head.

1. Explain the employment tests not conducted by Newstalk.
2. Explain any two methods of recruitment from outside the organization other than what is discussed in the above case study.

Q13. In an interview with a leading news channel, Mr. Rakesh Kwatra, CEO of "Get My Job" has suggested that the companies which want more and more people to apply for jobs in their organization should make the process of applying for jobs easier and candidate-friendly. It is for this reason, he said, that most progressive companies today have a short application process. He also said that the application form filled by the candidate is very important as it is the information supplied in the application forms which helps the manager in eliminating unqualified or unfit job seekers. The company can create a mechanism that attempts to measure certain characteristics of individuals like aptitude, manual dexterity, and intelligence to personality. The candidate may then be called for an in-depth conversation to evaluate their suitability for the job.

1. Name the process and steps in the process of identifying and choosing the best person out of a number of prospective candidates for a job discussed above.
2. Also explain the next three steps in the process which can be subsequently performed by the company.

Answers (Coming Soon)

The End

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A List of Notes:

Chapter 1  |  Chapter 2  |  Chapter 3  |  Chapter 4  |  Chapter 5  |  Chapter 6  |  Chapter 7  |  Chapter 8  |  Chapter 9  |  Chapter 10  |  Chapter 11  |  Chapter 12

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