Class 12 Business Studies Chapter 6 Worksheet (Staffing)
A new worksheet has been published for CBSE Class 12 students where they can focus particularly on Business Studies Chapter 6 (Staffing).
In this worksheet, you can cover recruitment, selection, training, the staffing process, and case-based questions.
All this educational content has been designed for Class 12 students to pursue board exam preparation, revision, and self-assessment.
- Class: 12
- Subject: Business Studies
- Chapter Number: 6
- Chapter Name: Staffing
Let's get started!
Questions
Q1. “The views of the concerned manager will be generally considered while performing this step in the selection process.” Identify this step.
- Job offer
- Selection decision
- Contract of employment
- Employment interview
Q2. Choose the statement that correctly highlights the benefit of using external sources of recruitment.
- Competitive spirit among the existing staff
- Reduction in employee turnover
- Helps in increasing employee satisfaction
- Develops a sense of security amongst employees
Q3. “Joining a job marks the beginning of socialisation of employees at the workplace. The employee should be given a post for which he has been selected.” Place the subsequent steps of staffing in a small organisation in the correct order:
- Training and development, promotion and career planning, performance appraisal, compensation
- Performance appraisal, training and development, promotion and career planning, compensation
- Training and development, performance appraisal, promotion and career planning, compensation
- Training and development, performance appraisal, compensation, promotion and career planning
Q4. Shiwakumar runs a legal consultancy firm in Chhattisgarh. Whenever the firm hires new employees, on the first day of joining, they are welcomed to the organisation and are given details about the dress code, lunch timings, daily operations and fellow colleagues. They are also familiarised with the organisational policies and procedures, emergency exits, evacuation procedures, etc. Name the type of training which is provided by Shiwakumar in his firm.
- Apprenticeship training
- Vestibule training
- Induction training
- Internship training
Q5. A pitfall of the __________ function of management is that repetitive performance of the same job may lead to monotony, stress, boredom and absenteeism.
- Staffing
- Planning
- Organising
- Controlling
Q6. Shubhi Garments Ltd. are the manufacturers of ‘Ladies Designer Suits’ with their own trademark. The company now needs to employ senior technicians to work on machines imported from France for manufacturing ladies designer suits for fashion shows. Advise the company about any three types of selection tests that may be used for selecting the desired technicians.
Q7. “This function of management is concerned with filling and keeping filled the positions in the organisation structure.” Identify the function of management and state the importance of this function.
Q8. Mrs. Ahilya Pasi is the Principal of a prestigious school in New Delhi. The school has a vacancy for a headmistress/headmaster of the junior wing of the school. The senior teachers of the school have the opinion that only internal candidates should be considered for this post. However, Mrs. Pasi and the management would like to invite applications from external sources too. Briefly explain any three justifications the management can provide to convince the staff to invite applications from external candidates for the vacant post.
Q9. Explain ‘Internship training’ and ‘Vestibule training’ and classify them as on-the-job and off-the-job methods of training.
Q10. Identify and explain the two sources of recruitment which cannot be used when the existing staff is either insufficient or does not fulfil the eligibility criteria of the jobs to be filled.
Q11. Resolutions Pvt. Ltd. is a publishing company. Its book on Business Studies for Class XII is in great demand. As a result, the employees in the marketing department are always racing against time, as they have to work overtime and on holidays as well to cater to the demand. The work stress has led to dissatisfaction among the employees of the marketing department.
- Name and explain the step of the staffing process which has not been performed properly.
- Also, explain the immediate next step in the process of staffing.
Q12. Newstalk is an upcoming news channel and is gaining popularity due to its unique style of reporting. The HR department of the company is on the lookout for new professionals in the field of media and journalism. An advertisement was given in all the leading dailies for the same. Since the response was huge, the company examined all the application forms and rejected the candidates who did not have the necessary qualifications. Thereafter, a test was conducted to measure the existing skills of the candidates, which was followed by an in-depth conversation with the News Head.
- Explain the employment tests not conducted by Newstalk.
- Explain any two methods of recruitment from outside the organisation other than what is discussed in the above case study.
Q13. In an interview with a leading news channel, Mr. Rakesh Kwatra, CEO of ‘Get My Job’, suggested that companies which want more and more people to apply for jobs in their organisation should make the process of applying for jobs easier and candidate-friendly. It is for this reason, he said, that most progressive companies today have a short application process. He also said that the application form filled by the candidate is very important, as it is the information supplied in the application forms which helps the manager in eliminating unqualified or unfit job seekers. The company can create a mechanism that attempts to measure certain characteristics of individuals like aptitude, manual dexterity, intelligence and personality. The candidate may then be called for an in-depth conversation to evaluate their suitability for the job.
- Name the process and the steps in the process of identifying and choosing the best person out of a number of prospective candidates for a job discussed above.
- Also, explain the next three steps in the process which can subsequently be performed by the company.
Answers
- Aptitude Test: It is a measure of individuals potential for learning new skills. It indicates the person’s capacity to develop. Such tests are good indices of a person’s future success score.
- Trade Test: These tests measure the existing skills of the individual. They measure the level of knowledge and proficiency in the area of professions or technical training. The difference between an aptitude test and trade test is that the former measures the potential to acquire skills and the later the actual skills possessed.
- Interest Tests: Every individual has fascination for some job than the other. Interest tests are used to know the pattern of interests or involvement of a person.
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