Class 12 Business Studies Chapter 6 Worksheet 1 (MCQs and Case Studies): Staffing

Class 12 Business Studies Chapter 6 Worksheet (Staffing)

Strengthen your preparation for CBSE Class 12 Business Studies Chapter 6 (Staffing) with our worksheet consisting of multiple-choice questions (MCQs) and case-based questions.

With the below educational content, you can cover the following topics:

• The meaning and importance of staffing
• Staffing process
• Recruitment Internal and external sources of recruitment
• Selection process
• Selection tests
• Placement and orientation
• Training and development
• Apprenticeship training
• Vestibule training
• Campus recruitment

Before you proceed further, below are the quick details:

• Class: 12
• Subject: Business Studies
• Chapter Number: 6
• Chapter Name: Staffing
• Worksheet Number: 1
• Worksheet Type: MCQs and Case Studies

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Chapter Resources:

Learn the chapter: Class 12 Chapter 6 (Staffing) Notes

Practice the chapter:
Worksheet 1: MCQs and Case Studies
Worksheet 2: MCQs and Case Studies
Worksheet 3: MCQs and Case Studies

Table of Contents

Questions

Answers

The worksheet begins from here.

Questions

Q1. Mr. Mukesh introduced Mr Jack, a new employee, to the old employees and to their jobs. Identify the method/process being followed there.

1. Orientation
2. Internship
3. Vestibule
4. Apprenticeship

Q2. The objective of ……… is to create a pool of prospective candidates, from which the best candidate can be selected.

1. Selection
2. Placement
3. Training
4. Recruitment

Q3. Which of the following statements is not true?

1. Staffing is a never-ending process.
2. Effective staffing ensures the success of the organisation.
3. HRM is both a line and staff activity.
4. Recruitment and staffing are one and the same thing.

Q4. Mr. Naman talks to existing employees for information about candidates in their knowledge who can be recruited into the organisation. Which method of recruitment is highlighted here?

1. Recommendations from present employees
2. Campus recruitment
3. Casual callers
4. Labour contractors

Q5. TCS Ltd. does mass recruitment every year from different engineering colleges, offering a fresher-level job to the final year students. Identify the source of recruitment adopted here.

1. Placement agencies
2. Casual callers
3. Web publishing
4. Campus recruitment

Q6. ................. refers to the process by which the skills and abilities of employees to perform specific jobs are increased.

1. Training
2. Selection
3. Development
4. Both (a) and (c)

Q7. In ……… , existing staff are used to fill the vacant job in the organisation.

1. Promotion
2. Transfer
3. Both (a) and (b)
4. None of these

Q8. Which of the following is not a factor that puts limitations on the use of internal sources of recruitment?

1. Low productivity
2. No induction training
3. Lethargic employees
4. None of these

Q9. A psychological test used to measure the level of IQ of an individual and their ability to make decisions and make judgments is known as

1. Trade test
2. Interest test
3. Intelligence test
4. Aptitude test

Q10. Recruitment of employees from external sources increases dissatisfaction among the present employees as their chances of ............... are reduced.

1. Promotion
2. Voluntary retirement
3. Salary increment
4. None of these

Q11. Training is provided to employees on the actual machines, but away from the actual work floor, which is known as vestibule training. It is provided that the employees are supposed to work on

1. Sophisticated machinery
2. Clients
3. Outdated technology
4. None of these

Q12. For selecting employees for the post of ‘sales executives’ for its retail outlets, Reliance Fresh conducted a recruitment programme at Rajasthan University. Considering the vast number of job seekers, group discussions were conducted, and the candidates who were selected had to face interviews, and then they were offered a job if they passed such interviews. Such programmes are often known as

1. Advertisement
2. Campus recruitment
3. Campus selection
4. Direct recruitment

Q13. For recruiting employees, M/s X Ltd placed a TV commercial on a leading channel. This is an example of recruitment through

1. Advertisement on electronic media
2. Advertisement in print media
3. Advertisement on the web
4. None of the above

Q14. In light of these statements, choose the most appropriate option:

1. (A) is incorrect, but (R) is correct.
2. (A) is correct, but (R) is incorrect.
3. Both (A) and (R) are correct, and (R) is the correct explanation of (A)
4. Both (A) and (R) are correct, but (R) is not the correct explanation of (A).

• Assertion (A): Transfer means the shifting of an employee from one job to another or from one department to another.
• Reason (R): Transfer is a lengthy process.

Q15. Under which of the following methods of recruitment is a notice placed on the notice board of the enterprise specifying details of the jobs available?

1. Casual callers
2. Advertisement
3. Direct recruitment
4. Web publishing

Q16. Jap Ltd. is a highly reputable company, and many people want to join this company. The employees of this organisation are very happy, and they discussed how they entered this organisation. Aman said that he was introduced by the present Sales manager, Ms. Kamalpreet. Benu said that he had applied through the newspaper and was appointed as HR Manager. Vaibhav said that he was neither related to any of the employees of the organisation nor was there any advertisement in the newspaper; even then, he was directly called from IIM Ahmedabad, from where he was about to complete his MBA.

1. The above discussion indicates an important function of management. Name the function of management.
2. The management function identified in part (a) follows a particular process. Explain the step of this process that is being discussed in the above paragraph.

Q17. “Our assets walk out of the door each evening; we have to make sure that they come back the next morning.” This statement relates to which function of management? Explain the importance of this function.

Q18. Some learning opportunities are designed and delivered to improve the skills and abilities of employees, whereas others are designed to help in the growth of individuals in all respects. Identify two concepts explained above and differentiate between them.

Q19. The workers of a factory remain idle because of a lack of knowledge of high-tech machines. Frequent visit of the engineer is made, which causes high overhead charges. How can this problem be removed?

Q20. An organisation provides security services. It requires such candidates who are reliable and don’t leak the secrets of their clients. What steps should be incorporated in the selection process? State the next two steps of the selection process.

Q21. Harshita runs an NGO under the name ‘Serve Karma’ in Delhi. The organisation is engaged in offering waste paper recycling services to all kinds of institutions in Delhi. It also made paper stationery out of recycled paper at a very competitive price. The website of Serve Karma provides a link to career sites, wherein people desirous of joining the NGO can use a simple job search to find the right opportunity for themselves. The NGO also keeps a database of applications of job seekers, so that they can be called whenever the need arises. In the context of the above case, identify the two sources of external recruitment being used by “Serve Karma” by quoting the lines from the paragraph.

Q22. Raghav runs a law firm in Delhi. His firm offers valuable financial and legal consultancy services to the clients. Whenever the firm hires any new employee, on the first day of their joining, they are welcomed to the organisation and are given details about hours of work, leave rules, dress codes, lunch arrangements, introduced to the daily operations and key people in the workplace, etc. They are also familiarised with the organisation’s policies and procedures, including complaints and disputes, resolutions, etc. In the context of the above case name, the type of training is being referred to in the above case.

Q23. When Taran Singh applied for the post of Computer teacher in a school in Patiala, he was asked to prepare a PowerPoint presentation on a particular topic during the selection procedure. Identify and explain the type of selection test being mentioned in the above lines.

Q24. When the Principal of Little Angels Public School was on the verge of retirement, the management of the school contacted a specialised business firm to fill the vacancy. Identify and explain the source of recruitment being used by the management.

Q25. Harman has always been fascinated by the hand-woven textile designs. Therefore, he decided to become a weaver. He was told that to understand and team this workmanship, he would have to work under the guidance of a master worker for a certain number of years. Identify and explain the type of training being described in the given lines.

Answers (Coming Soon)

The End

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A List of Notes:

Chapter 1  |  Chapter 2  |  Chapter 3  |  Chapter 4  |  Chapter 5  |  Chapter 6  |  Chapter 7  |  Chapter 8  |  Chapter 9  |  Chapter 10  |  Chapter 11  |  Chapter 12

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