Class 12 Business Studies Chapter 4 Worksheet 3 (MCQs, Case Studies & Practice Questions): Planning

Class 12 Business Studies Chapter 4 Worksheet (Planning)

As we have already discussed in our previous Worksheets 1 and 2, planning is one of the most important functions of management. It helps businesses set goals, prepare strategies, and achieve objectives effectively.

After receiving a humongous response to our last worksheets, our expert BST teachers decided to develop new educational material exclusively for Class 12 Business Studies students.

While performing this worksheet, students can understand key concepts like features of planning, importance of planning, limitations of planning, types of plans, and the planning process.

Moreover, this worksheet includes assertion-reason questions, case-based questions, and application-based questions that connect theoretical concepts with real business situations.

Before you proceed further, below are the quick details:

• Class: 12
• Subject: Business Studies
• Chapter Number: 4
• Chapter Name: Planning
• Worksheet Number: 3
• Worksheet Type: MCQs, Case Studies & Practice Questions

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Chapter Resources:

Learn the chapter: Class 12 Chapter 4 (Planning) Notes

Practice the chapter:
Worksheet 1: MCQs
Worksheet 2: Case-based Questions
Worksheet 3: (MCQs, Case Studies & Practice Questions)

Table of Contents

Questions

Answers

The worksheet begins from here.

Questions

Q1. Assertion (A): Planning involves looking ahead and preparing for the future.

Reason (R): The purpose of planning is to meet future events effectively to the best advantage of an organisation.

Choose the correct alternative from the alternatives given below:

1. Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
2. Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A).
3. Assertion (A) is true, but Reason (R) is false.
4. Assertion (A) is false, but Reason (R) is true.

Q2. Kavi works as a Marketing Manager in Stationery Mart. It deals in various types of stationery items for many schools across the country. When a new session starts in schools, Kavi forecasts the sales of different stationery products for each school every month. All items are represented in numbers so that it becomes easier for him to compare the actual sales with expected sales.

The type of plan discussed above is:

1. Strategy
2. Policy
3. Programme
4. Budget

Q3. Mr Gun Amroha, the General Manager of Welworth Textiles, scans the business environment and adapts the organisation to the changes taking place in different dimensions of the business environment. However, it is still difficult for him to accurately assess future trends. Identify the limitation of planning related to the above.

1. Planning leads to rigidity.
2. Planning may not work in a dynamic environment.
3. Planning does not guarantee success.
4. Planning reduces creativity.

Q4. Muralidhar Parekh started a textile printing business in Gujarat in the year 2022 by using practices like eco-friendly dyeing and printing processes to ensure environmental sustainability. Soon the business started flourishing. For the financial year 2024-25, Muralidhar formulated the organisational goal of increasing sales by 10% and framed strategies for their achievement. Since his job was complex and stressful, he appointed subordinates to carry out the main task of implementing and controlling the plans and strategies made by him.

Identify the level at which the necessary workforce was appointed for implementing and controlling the plans and strategies made by Muralidhar Parekh. What will they need to do to carry out this main task? State any two points.

Q5. “The pros and cons of each alternative need to be weighed.” Name and briefly explain the logical steps in the process of planning which are followed by a manager before performing the step highlighted in the above statement.

Q6. Briefly explain the next three steps in the process of planning which the manager will have to follow after using conjecture about what might happen in the future.

Q7. “This step is concerned with putting the plan into action i.e. doing what is required.” State the step in the planning process discussed here. Also discuss the steps to be performed preceding this step.

Q8. Flipkart is an e-commerce company founded in the year 2007 by Sachin Bansal and Binny Bansal. The company is registered in Singapore, but has its headquarters in Bengaluru, India. The company seeks to increase traffic (more clicks on their products) and boost sales and revenue through integration of mobile apps, display, pay per click and search engine optimisation. In order to dispel the fear of people related to online shopping, Flipkart was the first company to implement the popular cash on delivery facility.

All products sold by the company under a particular category may have different return/replacement periods. Flipkart allows multiple payment options such as cash on delivery, credit or debit card transactions, net banking, e-gift voucher and card swipe on delivery. The company operates both ways when an order is received. The products for which it holds inventory are dispatched directly. For products they do not store in inventory, they send the order received to the supplier, who ships it.

Flipkart reserves the right to terminate membership and/or refuse access to the website if it is discovered that the user is under 18 years of age. This is because, as per the Indian Contract Act, 1872, minors and discharged insolvents are not eligible to enter into contracts.

In the context of the above case, identify and explain the different types of plans being used by Flipkart by quoting lines from the paragraph.

Q9. Arush joins as a Sales Manager of a company dealing in naturotherapy products. Proficient in his work, he knew that without good planning he would not be able to organise, direct, control or perform any other managerial functions efficiently and effectively.

Only on the basis of sales forecasting, he would assist in the preparation of annual plans for production and sales. Besides, he would prepare sales plans regularly on a weekly, monthly, quarterly and half-yearly basis. While preparing sales forecasts, he undertakes intellectual thinking involving foresight, visualisation and sound judgement rather than wishful thinking or guesswork. Most importantly, all these planning activities will be meaningful only if they coincide with the purpose for which the business is being carried out.

In the context of the above case, identify the various features of planning highlighted in the above paragraph by quoting lines from it.

Q10.

Column I	Column II
1. Policy	(i) A comprehensive plan for accomplishing an organization's objectives.
2. Procedure	(ii) A detailed statement about a project which outlines the objectives, policies, procedures, rules, tasks, human and physical resources required and the budget to implement any course of action.
3. Programme	(iii) A general statement that guides thinking or channels energies towards a particular direction.
4. Strategy	(iv) Routine steps on how to carry out activities.

Choose the correct option from the following:

1. 1-(iii), 2-(iv), 3-(ii), 4-(i)
2. 1-(i), 2-(iii), 3-(iv), 4-(ii)
3. 1-(ii), 2-(i), 3-(iii), 4-(iv)
4. 1-(iv), 2-(ii), 3-(i), 4-(iii)

Answers (Coming Soon)

The End

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A List of Notes:

Chapter 1  |  Chapter 2  |  Chapter 3  |  Chapter 4  |  Chapter 5  |  Chapter 6  |  Chapter 7  |  Chapter 8  |  Chapter 9  |  Chapter 10  |  Chapter 11  |  Chapter 12

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