Class 11 Business Studies Chapter 5 Worksheet 1 (MCQs and Case Studies): Emerging Modes of Business

Class 11 Business Studies Chapter 5 Worksheet (Emerging Modes of Business)

Our team has developed a worksheet on Class 11 Business Studies, focusing on Chapter 5 (Emerging Modes of Business), to help students understand e-business, e-commerce, B2B commerce, B2C commerce, C2C commerce, Intra-B commerce, online transactions, and traditional business.

Clarify your concepts through multiple-choice questions (MCQs), case studies, comparison-based questions, and application-based examples.

The time has come to improve your ability to identify different forms of e-business, understand inter-business and intra-business transactions, compare traditional business with e-business, and recognize the benefits and limitations of online business.

Before you proceed further, below are the quick details:

• Class: 11
• Subject: Business Studies
• Chapter Number: 5
• Chapter Name: Emerging Modes of Business
• Worksheet Number: 1
• Worksheet Type: MCQs and Case Studies

Table of Contents

Questions

Answers

The worksheet begins from here.

Class 11 BST Questions

Q1. From the following table, identify the correct pair.

Column I	Column II
A. Providing production and inventory management reports to the CEO of the company.	(i) B2C Commerce
B. Sending a proforma invoice to the vendor for the supply of raw materials for production.	(ii) B2B Commerce
C. Providing after-sale services to clients through a chat process.	(iii) Intra-B Commerce
D. Giving product feedback to an organization.	(iv) C2C Commerce

1. A – (i)
2. B – (ii)
3. C – (iii)
4. D – (iv)

Q2. A firm's interaction with its customers and suppliers over the internet is called:

1. E-commerce
2. B2B Commerce
3. E-business
4. B2C Commerce

Q3. A firm using a network of computers for placing orders, monitoring production and delivery of goods, and making payments to its supplier firm is an example of:

1. B2B Commerce
2. B2C Commerce
3. C2C Commerce
4. Intra-B Commerce

Q4. Name the segment to which Flipkart and Amazon belong.

1. B2B Commerce
2. B2C Commerce
3. C2C Commerce
4. Intra-B Commerce

Q5. A firm's electronic transactions and networks can be visualized as extending in all these directions except:

1. B2B Commerce
2. B2C Commerce
3. C2C Commerce
4. Intra-B Commerce

Q6. The conduct of industry, trade, and commerce using computer networks is gaining popularity nowadays. Identify the concept highlighted in the given statement and also state its three benefits.

Q7. Compare the concepts of traditional business and e-business on the following bases:

1. Transaction risk
2. Operating cost
3. Shape of organizational structure
4. Locational requirements

Q8. Discuss the various constituents of e-business and inter-business and intra-business transactions.

Q9. Ranjan wants to buy a new couch for his drawing room, but he does not have enough space for it. Therefore, he plans to sell the one he is presently using on Quikr.com. He posts a 360-degree photo of his couch along with its price on the website and soon starts getting a very good response from different prospective buyers.

After several negotiations, he finally agrees to sell it to a buyer who lives near his place. The buyer visits Mr. Ranjan's house for a physical inspection of the product. After being satisfied with it, the buyer quickly makes the payment, which is directly received in Mr. Ranjan's bank account through Google Pay.

Answer the following questions related to the above case:

Q9.1. Which are the two parties involved in the above transaction?

1. Customer and Business
2. Business and Business
3. Customer and Customer
4. Business and Customer

Q9.2. Which form of e-business is being referred to in the above case?

1. B2B
2. C2C
3. C2B
4. B2C

Q9.3. Which method of payment was used in the above case?

1. UPI
2. Net Banking
3. Cheque
4. Plastic Money

Q9.4. Which limitation of e-business prevented an instant purchase by the prospective buyer?

1. Need for technical staff
2. No middlemen
3. No personal touch
4. Risk of payment

Q10. ABC Limited is engaged in the production of snacks. It deals in a variety of light snacks and diet wafers for easy crunching, even by health-conscious people. It employs a number of workers in its food processing unit to ensure efficiency and effectiveness in the production process.

To keep everyone well connected with the organizational goals and policies, the manufacturing unit is connected with the administrative section through a local area network, which ensures timely communication between different departments.

To ensure that it creates a wide network of satisfied customers, it regularly takes feedback from its customers through various surveys. To ensure timely distribution of its products to its widespread customers, it has hired professional logistics services from PQR Ltd. through an agreement.

Seeing its popularity among customers, the consumer forum has also shown support for ABC Ltd., recognizing its contribution towards consumer and society's welfare at large.

On the basis of the case above, identify the form of e-business reflected in each of the following statements.

Q10.1. "The manufacturing unit is well connected with the administrative section through a local area network."

1. B2B
2. Intra-B
3. C2B
4. B2C

Q10.2. "It regularly takes feedback from its customers through various surveys."

1. B2B
2. Intra-B
3. C2C
4. B2C

Q10.3. "The consumer forum has also shown support for ABC Ltd."

1. B2B
2. Intra-B
3. C2C
4. B2C

Q10.4. "It has hired professional logistics services from PQR Ltd. through an agreement."

1. B2B
2. Intra-B
3. C2C
4. B2C

Answers (Coming Soon)

The End

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A List of Notes:

Chapter 1  |  Chapter 2  |  Chapter 3  |  Chapter 4  |  Chapter 5  |  Chapter 6  |  Chapter 7  |  Chapter 8  |  Chapter 9  |  Chapter 10

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