Tuesday, September 2, 2025

CBSE Class 12th Business Studies Practice Paper - Book 1 - P1

Free Business Studies - Class 12th (CBSE) - Practice Paper - Book 1 - P1

Students who want to score better in their CBSE board exams, specifically Business Studies, should practice more.
Also, Business Studies seems an easy subject, but it requires an understanding of each concept.
Therefore, expert CBSE teachers have prepared the examination paper below to guide you in solving each section easily.

Let's start the question paper to score well in your examinations. 

It is recommended to set your clock alarm to 3 hours, which is a standard time in the exam hall.

A teacher is on exam duty for class 12th

CBSE Class 12th Business Studies Question Paper

General Instructions: -

  1. There are 34 questions in the question paper.
  2. All questions are compulsory
  3. Question nos. 1 to 20 carrying 1 mark each.
  4. Question nos. 21-24 are short answer type–I questions carrying 3 marks each.
  5. Question nos. 25-30 are short answer type–II questions carrying 4 marks each.
  6. Question nos.-31-34 are long answer type questions carrying 6 marks each.

Q1. The leadership style in which subordinates act according to the command given by the manager and the communication is one way, is known as:

  1. Autocratic leadership style
  2. Democratic leadership style
  3. Free-rein leadership style
  4. None of the above

 Q2. Read the following statements carefully:

  • Statement I : A rule reflects a managerial decision that a certain action must or must not be taken.
  • Statement II : A rule allows flexibility or discretion.

In the light of the given statements, choose the correct alternative from the following:

  1. Both Statement I and Statement II are true.
  2. Both Statement I and Statement II are false.
  3. Statement I is true and Statement II is false.
  4. Statement I is false and Statement II is true.

Q3. A Dairy started using the environmentally friendly 'Bilona' method of making ghee, unlike other dairies which were using modern methods involving machines and chemicals. By doing this, it is providing employment to hundreds of illiterate people in the rural areas. Which objective of management it is trying to achieve?

  1. National objective
  2. Personal objective
  3. Social objective
  4. Economic objective

 Q4. Identify the principle of management highlighted in the picture below.

Guess the picture

  1. Equity
  2. Remuneration
  3. Cooperation, not individualism
  4. Order

 Q5. Read the following statements carefully and choose the correct Option,

  • Statement I - Environment is a complex phenomenon that is relatively easier to understand in parts but difficult to grasp in its totality.
  • Statement II - Frequent environmental changes in the field of technology and fashion industry are related with uncertainty of business environment.

  1. Statement I is correct, and Statement II is incorrect
  2. Statement II is correct, and Statement I is incorrect
  3. Both the statements are correct
  4. Both the statements are incorrect

Q6. Match the following functions of Production In-charges stated in Column-II with their names in Column-I. 

Column-I               Column-II
1. Speed Boss       (i) To ensure proper working conditions of machines and tools
2. Gang Boss       (ii) To check the quality of work
3. Repair Boss       (iii) To keep machines and tools, etc. ready for operation by workers
4. Inspector       (iv) To ensure timely and accurate completion of job

Choose the correct option from the following :

  1. 1-(iii), 2-(iv), 3-(ii), 4-(i)
  2. 1-(ii), 2-(i), 3-(iii), 4-(iv)
  3. 1-(i), 2-(ii), 3-(iii), 4-(iv)
  4. 1-(iv), 2-(iii), 3-(i), 4-(ii)

Q7. The basic role of strategy is to provide

  1. Setting procedures
  2. Direction for action
  3. Direction for motivation
  4. Direction for control

Q8. Jackon company gets applications on and off even without declaring any vacancy. However, as and when the vacancy arises, the company makes use of such applications. Name the source of recruitment used by the company.

  1. Direct recruitment
  2. Casual Callers
  3. Recommendations of employees
  4. Web Publishing

Q9. The framework within which managerial and operating tasks are performed, which specifies the relationship between people, work and resources and allows coordination among different resources to accomplish desired goals is known as:

  1. Organization chart
  2. Levels of management
  3. Span of management
  4. Organization structure

Q10. Zareen has been awarded the ‘Employee of the Month’ award. His name has been displayed on the notice board. Which incentive has been given to him.

  1. Employee recognition programme
  2. Employee participation
  3. Employee empowerment
  4. Organizational climate

 Q11. ASSERTION (A): Planning is a me saving process.

REASON (R): The success of an enterprise is possible only when plans are properly drawn up and implemented.

  1. Both (A) and (R) are true, and (R) is the correct explanation of (A).
  2. Both (A) and (R) are true, and (R) is not the correct explanation of (A).
  3. (A) is true, but (R) is false.
  4. (A) is false, but (R) is true.

Q12. Amazon Prime has adopted “Freedom and Responsibility Culture" gives employees the power to make decisions in the best interests of the company. 

This approach has helped Amazon Prime to stay ahead of the curve in the highly competitive entertainment industry. identify the concept of organizing discussed in the above case.

  1. Delegation
  2. Decentralization
  3. Organizational structure
  4. Organizing process

Q13. As the span of management increases in an organization, the number of levels of management in the organization:

  1. Increases
  2. Decreases
  3. Remains unaffected
  4. None of the above

 Q14. Which of the following statements is not true?

  1. Top management has the highest level of authority, and it reduces successively
  2. Excess of authority over responsibility will lead to misuse of authority
  3. Authority is delegated; Responsibility is assumed; accountability is imposed.
  4. Both responsibility and accountability can be delegated.

Q15. A company manufactures garments. The manager wants to increase profits by purchasing new high-speed machines or increasing the sale price or using waste materials in manufacturing stuffed toys. He decided that “using waste material” is the best solution on for him.

Identify the function of management involved here.

  1. Directing
  2. Planning
  3. Organizing
  4. Controlling

 Q16. Neeru has been working under the guidance of Tarun, a carpenter, for the last three years to learn the different skills of this job. Name the on-the-job method of training Neeru is undergoing.

  1. Apprenticeship training
  2. Internship training
  3. Vestibule training
  4. Induction training

Q17. Kamy emphasized dividing the work among the employees based on their skills and expertise”

Which principle is followed in the given statement :

  1. Scalar chain
  2. Division of work
  3. Unity of command
  4. Remuneration

Q18. Daizy Ltd. assured their employees that despite the recession no worker will be retrenched from the job. Name the type of incentive offered to the employees

  1. Job enrichment
  2. Career advancement opportunity
  3. Job security
  4. Employee empowerment

Q19. According to Taylor, “even a small production activity like loading figures of iron into boxes can be scientifically planned and managed. This can result in tremendous savings of human energy as well as wastage of time and materials. Identify the related principle of scientific management.

  1. Harmony, not discord
  2. Science, not rule of thumb
  3. Development of each and every person to get his/her greatest efficiency and prosperity
  4. Order

Q20. A truck manufacturing company Tame Ltd. has its registered office in Delhi, the manufacturing unit at U.P and marketing department is located at Gujarat. Which type of organization structure should it adopt to achieve its target?

  1. Functional structure
  2. Formal organization structure
  3. Divisional structure
  4. Informal organization structure

 Q 21. Explain all the features of Principles of management.

Q 22. Which is sometimes considered as a sperate function of management and the essence of management? Why do you think it is necessary?

Q 23. Differentiate between Standing plans and single use plans. 

Q 24. Mayur Kapoor is working as a departmental manager at unclog company. Identify his level of management and state the functions to be performed by him.

Q 25. Zenith Ltd is a company that manufactures high-end bicycles.

It recently noticed that a new government policy promoting the use of non-motorized transport has been introduced. 

This has led to a significant increase in the demand for bicycles. The company's management is also closely monitoring the rising fuel prices, which they believe will further boost their sales.

However, they are also concerned about the entry of new competitors into the market, who are offering similar products at a lower price.

  • Identify and explain the 1 dimension of the business environment discussed in the above case.
  • Explain any 2 importance of understanding the business environment for Zenith Ltd.
  • Explain any 1 feature of business environment from the case study.

Q 26. Although informal organizations create unique challenges and potential problems for management, they can also boost performance in formal organization. 

They may contribute positively to the smooth functioning of a formal organization, a formal organization where rigidity of its rules sometimes occurs, informal relationship has frequently been instrumental if not helpful in overcoming the obstacle and easing the workflow. 

Informal groups can keep their members informed on what administrative actions, policies, processes and standards that affect them. 

An awareness of management’s ’intended actions, policies, processes and standards enables employees to position themselves strategically to effectively execute tasks expected of them, at times resulting in rumors. 

Informal groups in organizations encourage managers to prepare, plan, organize, and control in a more professional fashion. 

Not only this, but the informal group also provides a means for relieving emotional and psychological pressures (such as frustration, tension, and emotional problems) with management and other employees by allowing a person to discuss them among friends openly. Identify which advantages of informal organization discussed above and discuss anyone disadvantage.

27. Karan is working as the product manager of DTM Pvt Ltd. In his work he lays a lot of emphasis on good planning. While planning he uses foresight, intelligence and creativity. This leads to a high success rate for the projects that are under his control. 

Before finalizing any plan, he makes alternative plans, evaluates them and then selects the best. In the process of planning, he involves other managers too. However, he knows it is not necessary that all his plans will always be successful. 

He is also aware that sometimes the plans that he makes consume a lot of money and need to be changed, keeping in mind changed environmental conditions. 

Based on the information given about DTM Pvt Ltd, answer the following question:

  • Which feature of planning has been highlighted in the above case?
  • Identify and explain the limitations of planning that have been highlighted in the above case.

Q 28. Each employee of ‘Vijay Ltd. ‘should manufacture 10 tables per day as per the terms of employment. All the employees met the said target except a few who manufactured between 4 to 6 tables per day.

The management look a decision to install Closed Circuit Television (CCTV’s) in the factory to monitor the activities of the employees.

  • Identify the managerial function discussed above
  • Explain all the steps in the process of the function identified in (a) above.

Q29. Explain  Maslow's hierarchy of needs in terms of business environment.

                                                    Or

Explain Semantic and Psychological barriers.

Q 30. Explain (A) Standardization (B) Differential Piece wage system as principles of Scientific Management.

Q 31. Explain the process of Organising and its important.

                                    Or

Explain the Selection process.

Q 32. Differentiate between Decentralization and delegation in an organization.

33. Explain all the 4 types of Leadership styles.

                                     Or

Explain the ways to incentivize the employees of an organization.

Q 34. Briefly explain methods of recruitment

                                     Or

Explain the process of planning and its limitations.

The End

If you are interested in solving more question papers for class 12th Business Studies, click here.

Sunday, August 31, 2025

CBSE Class 11th Business Studies Practice Paper - Part A - p1

Free Business Studies - Class 11th (CBSE) - Practice Paper - p1 - Part A

Welcome to our blog, where you can practice the entire question paper for class 11th Business Studies.

This question paper includes the following chapters:

  1. Nature and Purpose of Business
  2. Forms of Business Organisations
  3. Public, Private and Global Enterprises Business Services
  4. Emerging Modes of Business
  5. Social Responsibility of Business and Business Ethics
Let's start the question paper to score well in your examinations. It is recommended to set your clock alarm to 3 hours, which is a standard time in the exam hall.
A teacher is on exam duty

CBSE Class 11th Business Studies Question Paper

General Instructions: -

  1. There are 34 questions in the question paper.
  2. All questions are compulsory
  3. Question nos. 1 to 20 carrying 1 mark each.
  4. Question nos. 21-24 are short answer type–I questions carrying 3 marks each.
  5. Question nos. 25-30 are short answer type–II questions carrying 4 marks each.
  6. Question nos.-31-34 are long answer type questions carrying 6 marks each.

Q1. OLX is an example of C2C commerce. Quikr is another example of C2C Commerce.

(A) Both statements are correct

(B) Both statements are incorrect

(C) First statement is true, second is false

(D) First statement is false, second is true


Q2. Identify the following example:

MCQ for class 11th Business Studies









(A) Statutory Corporation

(B) Public company

(C) Government company

(D) Departmental Undertaking

 

Q3. Public sector organizations may either be partly or wholly owned by the___________ government.

(A) State

(B) Central

(C) Foreign

(D) Central or state

 

Q4. _____________ is the best form of the organization, Where national security is

concerned.

(A) Private Company 

(B) Public Company

(C) Departmental Undertaking 

(D) None of these

 

Q5. Which government enterprise is registered under Indian Companies Act?

(A) Departmental undertaking

(B) Public corporation

(C) Government company

(D) Partnership companies

 

Q6. Assertion (A): The central Government of India has established a department which is considered as an extension of the ministry itself.

Reason(R): LIC is an example of such a department. 

Based on the above Assertion and Reason choose the correct answer from the options given below.

(A) Both Assertion and Reason are correct, and the Reason is a correct explanation of the Assertion.

(B) Both Assertion and Reason are correct, but Reason is not a correct explanation of the Assertion.

(C) The Assertion is correct, but Reason is incorrect.

(D)Both the Assertion and Reason are incorrect.

 

Q7. Ramesh is presenting himself as a partner of ABC Associates through his conduct or behavior. 

Clients dealing with the firm accept him as a partner due to his self-acclaimed attitude of being a partner of the firm. 

Which type of partner Mr. Ramesh is referred to in the above case?

(A) Active Prater

(B) Sleeping Partner

(C) Secret Partner

(D) Partner by Estoppel

 

Q8. Amar, Biraj, Sachin, Rohit and Ishant have decided to start a partnership to complete a specific project within 02 years. 

It has been unanimously decided among them to contribute equally towards meeting the budgeted expenditure of the project and to share profits or losses equally. 

As per the agreement, partnership business will come to an end on completion of the project. Which type of partnership referred in the above case?

(A) Partnership at will

(B) Particular Partnership

(C) General Partnership

(D) Limited Liability Partnership

 

Q9. A bank, which occupies a central position in the monetary and banking system of the country and has a superior financial authority, is called?

(A) Central Bank

(B) Co-operative Bank

(C) Commercial Bank

(D) Exchange Bank

 

Q10. Assertion (A): The subject matter of life insurance is human life.

Reason(R): Marine insurance has the element of protection only. 

Based on the above Assertion and Reason choose the correct answer from the options given below.

(A) Both Assertion and Reason are correct, and the Reason is a correct explanation of the Assertion.

(B) Both Assertion and Reason are correct, but Reason is not a correct explanation of the Assertion.

(C) The Assertion is correct, but Reason is incorrect.

(D) Both the Assertion and Reason are incorrect.


Q11. Ais a KVS employee and posted in Gujarat, 1600kms away from his hometown. His friend needs Rs. 20,000 and requested Ais for the amount. Ais sends the amount by digital mode. It is….

(A) RTGS

(B) NEFT

(C) Both a and b

(D) None of the above

 

Q12. UPI stands for-

(A) Unique Payment Introduction

(B) Union Payment Interface

(C) Upper Payment Interface

(D) Unified Payment Interface

 

Q13. Under which policy, policy money is payable after the assured attains a certain age in monthly, quarterly, half yearly or annual installments-

(A) Whole Life Policy

(B) 10 Years Policy

(C) Fire Policy

(D) Annuity Policy

 

Q14. The industries which provide support services to other industries are known as

(A) Primary industries

(B) Secondary industries

(C) Commercial industries

(D) Tertiary industries

 

Q15. Rehat is a NGO operated in the district of Rajkot since 2010. It deals with providing medicines and other medical facilities to the rural, backward and below poverty line people in the district. In case of need, arrangements are made by the NGO to shift critical patients to referred hospitals. Name the type of human activities performed by the NGO.

(A) Economic Activities

(B) Non-Economic Activities

(C) Wasteful Activities

(D) None of the above

 

Q16. Afsana is a practicing Chartered Accountant. She has her C.A. Firm at Hyderabad, Telangana. She deals in providing Income Tax and GST related services to her clients with very reasonable consultancy fees.

Identify the types of economic activities performed by Ruchi as referred in the above case.

(A)   Business

(B)   Profession

(C) Employment

(D) None of the above

 

Q17. Cyclones caused lots of damage to the street vendors and retail stores in the state. Rahim, owner of a Grocery Shop, suffered a lot because of cyclonic effects. The government declared a relief package to the affected people of the affected areas.

Identify the type of risk caused to the Shopkeepers highlighted in the above case.

(A) Natural Cause

(B) Human Cause

(C) Economic Cause

(D) None of the above

 

Q18. Business risk is not likely to arise due to:

(A) Change in govt, policy

(B) Good management

(C) Employee dishonesty

(D) Power failure.

 

Q19. Name the two broad categories of business activities.

(A) Trade and commerce

(B) Trade and Industry

(C) Industry and commerce

(D) none of these

 

Q20. Identify an auxiliary to trade from the image?

Class 11th Business Studies Question Paper












(A) Mining

(B) Extractive industries

(C) Warehousing

(D) Transport

 

Q21. It is the Oldest and most traditional form of organizing public enterprises. The Government functions through these departments. 

Explain the merits and limitations of this public sector unit.


Q22. At the refinery, a chemist named Alex meticulously separated crude oil into its usable components. 

Miles away, a technician named Maya was combining various powders to create a new batch of cement. 

Meanwhile, a line manager named Paul oversaw the many stages of converting raw sugarcane into refined sugar. 

Finally, a skilled engineer named Amelia carefully brought together engines and chassis to build a new car on the factory floor.

Identify any three types of industries and explain them.

 

Q23. Explain the limitations of “Sole Proprietorship” form of business.

 

Q24. Explain any three principles of Insurance.

                     OR

Explain Marine Insurance.

 

Q25. Automakers Inc. use a private company network to collaborate. The Design Department uploads new car designs to the intranet, which the Manufacturing Department then accesses.

The Inventory Department tracks car parts on the system, and the Manufacturing Department sends electronic requests for more parts when needed.

The HR department manages employee information and schedules, while the Sales and Marketing departments use the system to track sales data and plan strategies. 

This interconnected system allows for efficient and collaborative business operations.

Identify and explain the scope of E- Business based on the case study. Also, explain any other scope.

OR

Rekha, visiting Delhi, was surprised when her friend Rita suggested they go shopping "well past midnight." Confused, Rekha questioned who would be open. Rita clarified they would be shopping online, over the internet. Though she had heard of it, Rekha had never tried it and was full of questions about how it worked, what was for sale, and how payment and delivery were handled.

Rita demonstrated by logging into a major online shopping site, showing Rekha how to browse, add items to a cart, and check out. Rekha was amazed by the convenience and the vast possibilities, from clothes to groceries, all delivered to her doorstep. Eager to explore, they decided to start by ordering some books. Rekha felt a sense of empowerment new world opened to her.

 Which concept of business does this case reflect? State Three of its benefits.

 

Q26. Kundli Manesar Expressway Ltd., In this 135 km expressway, land has been provided by the government and surface has been laid out by the company.

Identify and explain the type of business organization.

 

Q27. Explain the following type of Digital Payment Types

(A)    UPI

(B)    Digital Wallets

(C)  PoS

(D)  Internet Banking

 

Q28. Sarah’s new bakery faced an unexpected challenge when a major road construction project began right outside her shop. 

The constant noise and traffic diversion led to a dramatic drop in customers. Her once-bustling shop now sat empty for hours. 

She had invested her life savings, expecting steady profits, but was now facing the very real possibility of a loss. 

Sarah had to innovate quickly, introducing a new delivery service to mitigate the uncertainty and keep her dream from crumbling.

Explain the “Nature” of the concept described in the case.

 

Q29. Explain the following postal services:-

(a) Speed Post

(b) Courier

(c)  Parcel

(d)  Registered Post

 

Q30. State any four advantages of Joint Stock Company.

 

Q31. Identify the form of business from the lines “a voluntary association of persons, who join together with the motive of welfare of the members.” Explain all its features.

                          OR

Explain the concept of Business Ethics.

 

Q32. A contract in which the insurer in consideration of a certain premium, either in a lump sum or by other periodical payments, agrees to pay to the assured, or to the person for whose benefit the policy is taken, the assured sum of money, on the happening of a specified event contingent on the human life or at the expiry of certain period.

Identify the type of insurance and explain its types.

 

Q33. Sunil ran a bustling cafe, earning money by selling goods and services to the community. Across the street, Dr. Anjali, with a certificate of practice earned by providing personalized care for her patients. Meanwhile, their friend Rohan, who worked as a software engineer, received a steady amount from his employer.

Differentiate on any 6 bases amongst the three types of economic activities.

 

Q34. An enterprise that has a huge industrial organization which extends their industrial and marketing operations through a network of their branches in several countries. 

Identify the type of organization and describe any five of its features.

The End

Monday, August 18, 2025

CBSE Class 12th Business Studies Worksheets - W6a

Free Business Studies - Class 12th (CBSE) - Worksheet - W6a

Welcome to our new worksheet, where you will find CBSE Class 12 Business Studies revision.
You can explore these quick notes, solved MCQs, and case studies that will sharpen concepts and boost scores.

Sections to Learn

What You Will Learn Here?

  • Key concepts and terminology of Staffing in CBSE Business Studies (Class 12th)
  • Exam-oriented answers to Class 12th Board-style MCQs
  • Practical links between recruitment, selection, training, and real workplaces
  • Rapid-revision pointers to maximise marks in the CBSE Class 12 exams
Staffing process for CBSE Class 12th Business Studies

Class 12th MCQs for Revision

Q1. Mr. Mukesh introduced Mr Jack, a new employee, to the old employees and to their jobs. Identify the method/process being followed there.

  1. Orientation
  2. Internship
  3. Vestibule
  4. Apprenticeship

Q2. The objective of ……… is to create a pool of prospective candidates, from which the best candidate can be selected.

  1. Selection
  2. Placement
  3. Training
  4. Recruitment

Q3. Which of the following statements is not true?

  1. Staffing is a never-ending process.
  2. Effective staffing ensures the success of the organisation.
  3. HRM is both a line and staff activity.
  4. Recruitment and staffing are one and the same thing.

Q4. Mr. Naman talks to existing employees for information about candidates in their knowledge who can be recruited into the organisation. Which method of recruitment is highlighted here?

  1. Recommendations from present employees
  2. Campus recruitment
  3. Casual callers
  4. Labour contractors

Q5. TCS Ltd. does mass recruitment every year from different engineering colleges, offering a fresher-level job to the final year students. Identify the source of recruitment adopted here.
  1. Placement agencies
  2. Casual callers
  3. Web publishing
  4. Campus recruitment
Q6. ................. refers to the process by which the skills and abilities of employees to perform specific jobs are increased.
  1. Training
  2. Selection
  3. Development
  4. Both (a) and (c)
Q7. In ……… , existing staff are used to fill the vacant job in the organisation.
  1. Promotion
  2. Transfer
  3. Both (a) and (b)
  4. None of these
Q8. Which of the following is not a factor that puts limitations on the use of internal sources of recruitment?
  1. Low productivity
  2. No induction training
  3. Lethargic employees
  4. None of these
Q9. A psychological test used to measure the level of IQ of an individual and their ability to make decisions and make judgments is known as
  1. Trade test
  2. Interest test
  3. Intelligence test
  4. Aptitude test
Q10. Recruitment of employees from external sources increases dissatisfaction among the present employees as their chances of ............... are reduced.
  1. Promotion
  2. Voluntary retirement
  3. Salary increment
  4. None of these
Q11. Training is provided to employees on the actual machines, but away from the actual work floor, which is known as vestibule training. It is provided that the employees are supposed to work on
  1. Sophisticated machinery
  2. Clients
  3. Outdated technology
  4. None of these
Q12. For selecting employees for the post of ‘sales executives’ for its retail outlets, Reliance Fresh conducted a recruitment programme at Rajasthan University. Considering the vast number of job seekers, group discussions were conducted, and the candidates who were selected had to face interviews, and then they were offered a job if they passed such interviews. Such programmes are often known as
  1. Advertisement
  2. Campus recruitment
  3. Campus selection
  4. Direct recruitment
Q13. For recruiting employees, M/s X Ltd placed a TV commercial on a leading channel. This is an example of recruitment through
  1. Advertisement on electronic media
  2. Advertisement in print media
  3. Advertisement on the web
  4. None of the above
Q14. In light of these statements, choose the most appropriate option:
  1. (A) is incorrect, but (R) is correct.
  2. (A) is correct, but (R) is incorrect.
  3. Both (A) and (R) are correct, and (R) is the correct explanation of (A)
  4. Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
  • Assertion (A): Transfer means the shifting of an employee from one job to another or from one department to another.
  • Reason (R): Transfer is a lengthy process.
Q15. Under which of the following methods of recruitment is a notice placed on the notice board of the enterprise specifying details of the jobs available?
  1. Casual callers
  2. Advertisement
  3. Direct recruitment
  4. Web publishing

Class 12th Case Study-Based Questions

Q16. Jap Ltd. is a highly reputable company, and many people want to join this company. The employees of this organisation are very happy, and they discussed how they entered this organisation. Aman said that he was introduced by the present Sales manager, Ms. Kamalpreet. Benu said that he had applied through the newspaper and was appointed as HR Manager. Vaibhav said that he was neither related to any of the employees of the organisation nor was there any advertisement in the newspaper; even then, he was directly called from IIM Ahmedabad, from where he was about to complete his MBA.
  1. The above discussion indicates an important function of management. Name the function of management.
  2. The management function identified in part (a) follows a particular process. Explain the step of this process that is being discussed in the above paragraph.
Q17. “Our assets walk out of the door each evening; we have to make sure that they come back the next morning.” This statement relates to which function of management? Explain the importance of this function.
Q18. Some learning opportunities are designed and delivered to improve the skills and abilities of employees, whereas others are designed to help in the growth of individuals in all respects. Identify two concepts explained above and differentiate between them.
Q19. The workers of a factory remain idle because of a lack of knowledge of high-tech machines. Frequent visit of the engineer is made, which causes high overhead charges. How can this problem be removed?
Q20. An organisation provides security services. It requires such candidates who are reliable and don’t leak the secrets of their clients. What steps should be incorporated in the selection process? State the next two steps of the selection process.
Q21. Harshita runs an NGO under the name ‘Serve Karma’ in Delhi. The organisation is engaged in offering waste paper recycling services to all kinds of institutions in Delhi. It also made paper stationery out of recycled paper at a very competitive price. The website of Serve Karma provides a link to career sites, wherein people desirous of joining the NGO can use a simple job search to find the right opportunity for themselves. The NGO also keeps a database of applications of job seekers, so that they can be called whenever the need arises. In the context of the above case, identify the two sources of external recruitment being used by “Serve Karma” by quoting the lines from the paragraph.
Q22. Raghav runs a law firm in Delhi. His firm offers valuable financial and legal consultancy services to the clients. Whenever the firm hires any new employee, on the first day of their joining, they are welcomed to the organisation and are given details about hours of work, leave rules, dress codes, lunch arrangements, introduced to the daily operations and key people in the workplace, etc. They are also familiarised with the organisation’s policies and procedures, including complaints and disputes, resolutions, etc. In the context of the above case name, the type of training is being referred to in the above case.
Q23. When Taran Singh applied for the post of Computer teacher in a school in Patiala, he was asked to prepare a PowerPoint presentation on a particular topic during the selection procedure. Identify and explain the type of selection test being mentioned in the above lines.
Q24. When the Principal of Little Angels Public School was on the verge of retirement, the management of the school contacted a specialised business firm to fill the vacancy. Identify and explain the source of recruitment being used by the management.
Q25. Harman has always been fascinated by the hand-woven textile designs. Therefore, he decided to become a weaver. He was told that to understand and team this workmanship, he would have to work under the guidance of a master worker for a certain number of years. Identify and explain the type of training being described in the given lines.

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