Class 12 Business Studies Chapter 2 Worksheet (Principles of Management)
Welcome to our Class 12 Business Studies worksheet for
Chapter 2 (Principles of Management).
Our expert CBSE BST teachers have designed this worksheet for ambitious students to cover Fayol’s 14 principles of management, Taylor’s scientific management techniques like functional foremanship, and work studies including method, time, and motion study.
- Class: 12
- Subject: Business Studies
- Chapter Number: 2
- Chapter Name: Principles of Management
Let's start the worksheet.
Questions
Q1. Identify the incorrect statement with respect to 'functional foremanship' as a technique of scientific management:
- It advocates separation of planning and execution functions.
- Speed boss, gang boss, repair boss and inspector work under the production incharge.
- It is an extension of the principle of unity of command to the shop floor.
- Each worker takes orders from eight foremen in the process of production.
Q2. The principle of management which emphasizes organizational rules and employment agreements necessary for the working of the organization is called:
- Division of work
- Discipline
- Scalar chain
- Remuneration of employees
Q3. Assertion (A): The principles of management are guidelines to action, but do not provide readymade, straitjacket solutions to all managerial problems.
Reason (R): Real business situations are neither complex, nor dynamic and are not the result of many factors.
Choose the correct alternative from the options given below:
- Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
- Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A).
- Assertion (A) is true, but Reason (R) is false.
- Assertion (A) is false, but Reason (R) is true.
Q4. Assertion (A): Authority flows downwards from superior to subordinate.
Reason (R): Authority is the right of an individual to command the subordinates and to take action within the scope of his position.
Choose the correct alternative from the options given below:
- Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
- Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A).
- Assertion (A) is true, but Reason (R) is false.
- Assertion (A) is false, but Reason (R) is true.
Q5. The study which refers to the study of movements which are undertaken while doing a typical job, is called:
- Method study
- Fatigue study
- Motion study
- Time study
Q6. The principles of management can be modified by the managers when the situation so demands. This highlights which of the following features of principles of management?
- General guidelines
- Flexible
- Contingent
- Mainly behavioural
Q7. Nisha had given some old dresses of her own to her house-helper Beenu. After a few days, Nisha was happily surprised when she saw Beenu wearing one of the dresses beautifully refurbished. On enquiry, Beenu told Nisha that this was done by her daughter who had just completed her Class 12th studies. Beenu also told Nisha that she was a little concerned as her daughter did not want to study further. Nisha was very much impressed by the creativity of Beenu's daughter, so she decided to set up a small business for her. Nisha bought 15 sewing machines and appointed 15 girls to refurbish the old dresses. Nisha also arranged old dresses from various sources and employed a person who will sell these dresses at a very low cost for those who could not purchase new dresses due to their low income.
Nisha divided the girls into three equal groups, each having five sewing machines. Each group was given a target of refurbishing 150 old dresses in a fortnight with a cost of Rs. 30 per dress.
After a fortnight, Nisha, who was supervising this business with Beenu, was informed that Group I was able to meet the target by refurbishing 150 old dresses at a cost of Rs. 30 per dress. Group II was able to refurbish 150 old dresses at a cost of Rs. 35 per dress, whereas Group III could refurbish only 140 old dresses but at a cost of Rs. 27 per dress.
- Identify the concepts of management discussed above for each of the three groups, giving a reason in support of your answer.
- Give the meaning of the concepts identified in (I) above and state which one is important for the management and why?
Q8. Rushil opened 'RK Hair and Beauty Salon' in a reputed locality and appointed fifteen people as salon staff. However, within just a few months, he observed that the employees were leaving the salon one by one and the business was not able to meet even the monthly targets.
Rushil asked his manager to find out the reason. The manager reported that quite often, according to the requirement, the hair stylist was asked to do the work of a makeup artist and a makeup artist was asked to do nail care, etc. As a result, the employees were not happy and wanted to work at a salon where work was divided according to their competence and would enhance their specialization.
The manager also added that there was neither any fixed place for hair care, skin care, or nail care materials nor for the employees. This created confusion and hindrance in the work and led to further dissatisfaction amongst the staff. As a result, the employees kept leaving the salon, leading to a high employee turnover ratio and a shortage of experienced staff.
Identify and explain the two principles of management discussed above that are not followed in 'RK Hair and Beauty Salon'.
Q9. 'AK Ltd.' is a large company with 4000 workers engaged in the production of a wide variety of spices used in the Indian kitchen. The company has been struggling with a persistent issue of workers making unreasonable demands and going on strike frequently. To address the issue, the Chief Executive Officer appointed a management expert who would analyze the situation and suggest solutions to overcome the problem. The management expert analyzed the situation and suggested that the company could resolve the issue by following Taylor's principle of Scientific Management, which suggested a complete mental revolution on the part of both management and workers. It means that management and workers should transform their thinking, where even trade unions will not think of going on strike. It emphasizes that the prosperity of the employer cannot exist for a long time unless it is accompanied by the prosperity of the employees and vice versa.
- Identify and explain the principle of Scientific Management discussed in the above case by the management expert.
Answers (Coming Soon)
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