CBSE Class 11th Business Studies Test - t6b

Free Business Studies - Class 11th (CBSE) - Test - t6b - Social Responsibilities of Business and Business Ethics

Time: 1 hour                                                                                                                               Marks: 40

Q1. Which of the following business practices is ethical? (1 Mark)

1. Adulteration of goods
2. Sale of duplicate goods under popular brand names
3. Honesty in dealing with the consumers
4. Exploitation of workers

Q2. Ethics are related to the fields of: (1 Mark)

1. Medical
2. Law
3. Business
4. All of the above

Q3. Written Document of a company that defines Principles of Conduct is known as - (1 Mark)

1. Code of responsibility
2. Code of behavior
3. Code of ethics
4. All of the above

Q4. Which type of environmental pollution is shown in the picture given below? (1 Mark)

1. Air
2. Water
3. Noise
4. All of these

Q5. Complete the series based on the hint given: (1 Mark)
Charging a reasonable price for goods and services: Economic Responsibility.
Paying tax honestly: ____________

Q6. ‘It includes the behaviour of the firm expected by society but not codified by law.’ Identify the category of social responsibility referred to here. (1 Mark)

1. Economic responsibility
2. Legal responsibility
3. Ethical responsibility
4. All of the above

Q7. Ethics are important for: (1 Mark)

1. Top management
2. Middle-level management
3. Non-managerial employees
4. All of the above

Q8. Which of the following statements is NOT true in the case of ‘Business Ethics’? (1 Mark)

1. Business Ethics and profit go together in the long run.
2. Business Ethics are socially determined moral principles.
3. Business Ethics are never enacted into laws.
4. Business Ethics refer to the ‘Code of Conduct’.

Q9. Read the following statements carefully: (1 Mark)
In light of the given statements, choose the correct alternative from the following:

1. Both statements 1 and 2 are true.
2. Statement 1 is false and statement 2 is true.
3. Statement 1 is true and statement 2 is false.
4. Both statements 1 and 2 are false.

• Statement 1: Pollution changes the physical, chemical, and biological characteristics of air, land, and water.
• Statement 2: Pollution harms human life and the lives of other species.

Q10. “According to the Weights and Measures Act, every edible product should explicitly bear a green dot for vegetarian contents and a brown dot for non-vegetarian ingredients”; however, this practice is not followed by Svad Pvt Ltd, a company engaged in the manufacturing of frozen snacks. Identify the kind of social responsibility being ignored by the company. (1 Mark)

1. Ethical Responsibility
2. Economic Responsibility
3. Legal Responsibility
4. Discretionary Responsibility

Q11. e-Choupal is an initiative of Indian Tobacco Corporation (ITC) Limited to link directly with rural farmers for the procurement of agricultural produce. 

e-Choupal was conceived to tackle the challenges posed by the unique features of Indian agriculture, characterised by fragmented farms, weak infrastructure, and the involvement of numerous intermediaries.

Through e-Choupal, ITC aims to change the quality of life and the future outlook of Indian farmers; towards which interest group is ITC discharging its social responsibility? (3 Marks)

Q12. An American shoe manufacturing company came up with the designs that had holy imprints of Indian Lords. 

The company had expected that it would impress the Indians living in America; however, the Indians were left in a big shock, mixed with anguish and anger. Identify and state the kind of social responsibility being ignored by the company. (3 Marks)

Q13. Explain four types of Environmental pollutions. (4 Marks)

Q14. ‘All Time Bank’ is a very reputable bank known for its faith among its customers and other stakeholders.

The customers have also been loyal to the bank for the past several years due to its ethical management of affairs.

A marketing company managed to get the personal details of its customers against a hefty amount.

The news of the bank selling the personal details was leaked and was widely spread in the media.

The General Manager of the bank had to call a press conference where he hid the fact, saying that the data was leaked by an employee who was sacked, and the matter was reported to the police.

• Which concept of business responsibility is lacking in this case? Explain its meaning.
• Did the bank fail in fulfilling its social responsibility towards any particular interest group? If yes, then name the group. (4 Marks)

Q15. Intex Ltd. is a well-known company engaged in the manufacturing of packaged frozen ready-to-eat items.

The company is committed to taking proper precautions against malpractice like adulteration, poor quality, and misleading advertising.

The company not only follows the rules and regulations of the country, but it also pays the due amount of taxes regularly.

The company has created proper and safe working conditions.

Intex Ltd. maintains proper financial records and aims to ensure efficient utilisation of funds.

The company has taken all reasonable steps to protect the natural environment and avoid any type of pollution.

By quoting lines from the given paragraph, identify the different interest groups towards which the company is fulfilling its social responsibilities. (5 Marks)

Q16. Discuss the elements of Business Ethics. (5 Marks)

Q17. Maruti Motors is the first Indian Company to introduce vehicles with Euro norms in order to make environmentally friendly engines. It has also manufactured a CNG version of buses and launched a CNG version of its passenger car.

Moreover, the company has planted 60,000 trees in the works and the township, and more than 1.4 million trees have been planned in the Jamshedpur region.

The company has directed all its suppliers to pack their products in an alternate material instead of wood.

Identify and state the concern being discussed above in the context of social responsibility. 

Also explain the role of business in it. (6 Marks)

The End