Q1. The production manager of an automobile company asked the foreman to achieve a target production of 200 scooters per day.
But he did not give him the authority to requisition tools and materials from the stores department.
Can the production manager blame the foreman if he is not able to achieve the desired target?
Explain briefly the principle relating to the situation. (4 Marks)
Q2. Soniya Ltd. was engaged in the business of manufacturing auto components.
Lately, its business has been expanding due to increased demand for cars. The competition was also increasing.
To keep its market share intact, the company directed its workforce to work overtime. But this resulted in many problems.
Due to increased pressure of work, the efficiency of workers declined. Sometimes, the subordinates had to work for more than one superior.
The workers were becoming indisciplined. The spirit of teamwork, which had characterized the company previously, had begun to wane.
Identify any three principles of management that were violated, quoting the lines from the above case. (6 Marks)
Q3. The production manager of Harsh Ltd. instructs a salesman to go slow in selling the product, while the marketing manager insists on fast selling to achieve the target.
Which principle of management is being violated in this case, and Explain It. (3 Marks)
Q4. Rishabh, a manager, very often speaks to people at all levels, passing on instructions regarding his department and the other departments.
Which principle of management is being overlooked? Explain it. (3 Marks)
Q5. The management and workers have entered into an agreement that workers will do overtime to cover up the losses of the company.
In return, the manager will increase the wages. But management later refused to increase the wages.
Name the principle violated in this situation and explain it. (3 Marks)
Q6. In Simran Ltd., an employee has the objective of maximizing his salary, but the organizational objective is to maximize output at a competitive cost.
There was some dispute on this for a while. Eventually, the organization’s interest was given priority over employees’ interest. Name the principle related to this situation.
Elaborate on it. (3 Marks)
Q7. Neeraj is selected for the post of software developer in an IT Company.
On the first day of his joining Mehul, his project manager tells Neeraj that during his work, he will come across many such opportunities which may tempt him to misuse his powers for individual or family’s benefit at the cost of the larger general interest of the company.
In such situations, he should rather exhibit exemplary behaviour as it will raise his stature in the eyes of the company.
Also, for interacting with anyone in the company on official matters, he should adopt the formal chain of authority and communication.
In the context of the above case:
a. Identify and explain the various principles of management that Mehul is advising Neeraj to follow while doing his job. (6 Marks)
Q8. Davinder is a class 12th commerce student in a reputed school in Punjab.
Satinder is his elder brother who is doing his Master's in Hospital Administration from Delhi after completing his B. Sc course.
During vacations, when Satinder comes home, Davinder shows him the business studies project that he is preparing on the topic ‘Principles of Management’.
Satinder tells him that these principles are also a part of the MBA course curriculum at the beginner’s level, as they form the core of management in practice.
But he finds these principles different from those of pure science. In the context of the above case:
- Outline the concept of the principles of management. (2 Marks)
- Why does Satinder find the principle of management different from those of pure science? (3 Marks)
- Why do the principles of management form the core of management in practice? Explain by giving any two points highlighting the importance of the principles of management. (4 Marks)
Q9. The Nutan Tiffin Box service was started in Mumbai by Mumbai dabbawallas.
The Dabbawallas, who are the soul of the entire Mumbai, aim to provide prompt and efficient services by providing tasty homemade tiffin to all office goers at the right time and place.
The service is uninterrupted even on the days of bad weather, political unrest, and social disturbances.
Recently, they have started an online booking system through their website ‘mydabbawals.com’.
Owing to their tremendous popularity amongst the happy and satisfied customers and members, the Dabbawallas were invited as guest lecturers by top business schools.
The Dabbawallas operate in a group of 25-30 people, along with a group leader. Each group teams up with other groups to deliver the tiffin on time.
They are not transferred on a frequent basis, as they must remember the addresses of their customers.
They follow certain rules while doing trade:
- No alcohol during working hours
- No leave without permission
- Wearing of white cap & carrying ID cards during business hours.
Recently, on the suggestion of a few self-motivated fellow men, the Dabbawallas thought out and executed a plan of providing food left in tiffins by customers to slum children.
They have instructed their customers to place red stickers if food is left in the tiffin, to be fed to poor children later.
State any one principle of management given by Fayol & one characteristic of management mentioned in the above case. Explain the principle. (4 Marks)
Q10. ‘Aapka vidyalaya’ believes in the holistic development of students and encourages team building through a mix of curricular, co-curricular, and sports activities.
On its founder’s day, a stage performance had to be put up. A committee of ten prefects was constituted to plan different aspects of the function.
They all decided to use recycled paper for decoration.
There was a spirit of unity and harmony, and all members supported each other. With mutual trust and belongingness, the programme was systematically planned and executed.
Kartik, one of the prefects, realized that unknowingly the group had applied one of the principles of management while planning and executing the programme.
He was so inspired by the success of the function that he asked his father to apply the same principle in his business. His father replied that he was already using this principle.
- Identify the principle of management applied for the success of the programme. (3 Marks)
- State any two features of management highlighted in the above paragraph. (2 Marks)
Q11. Nikita and Salman completed their MBAs and started working in a multinational company at the same level.
Both are working hard and are happy with their employer. Salman had the habit of backbiting and wrong reporting about his colleagues to impress his boss.
All the employees in the organization knew about it. At the time of the performance appraisal, Nikita's performance was judged better than that of Salman.
Even then, their boss, Mohammed Sharif, decided to promote Salman, stating that, being a female, Nikita will not be able to handle the complications of a higher post.
Identify and explain the principle of management that was not followed by this multinational company. (3 Marks)
Q12. Sigma Ltd. is a large company manufacturing electric motors. The company has several departments: Production, Marketing, Finance, and HR. Mr. Shashank, CEO of the company, set the target sales of 10 crore in a month.
To increase sales, the marketing manager, Mr. Ishaan, insists on offering a 10% discount to customers.
But the finance manager, Mr. Mohak, does not approve such a discount as it would mean a loss of revenue. Because of dual subordination, the sales manager, Mr. Anshik, could not achieve the sales target.
- Which concept of management is Sigma Ltd. lacking? (3 Marks)
- Which principle of management has been overlooked by this company? (3 Marks)
Q13. ABC Ltd. is engaged in producing electricity from domestic garbage.
There is almost equal division of work and responsibility between workers and management.
The management even takes workers into confidence before making important decisions. All the workers are satisfied as the behavior of the management is very good.
State the principle of management described in the above paragraph. (3 Marks)
Q14. Voltech India Ltd. is manufacturing LED bulbs to save electricity, but is running at a loss.
To recover from the losses, the management thought of shifting the unit to a backward area where labour is available at a low cost.
The management also asked the workers to work overtime without any additional payment and promised to increase the wages of the workers after achieving its mission.
Within a short period, the company started earning profits because both the management and the workers honoured their commitments.
State the principle of management described in the above paragraph and explain it. (3 Marks)
Q15. Kushal Ltd. is a leading automobile company in which the various departments are setting up their own objectives without paying any attention to the organizational objectives.
- Which aspect of management is the company lacking? What will be its impact on the organization? (3 Marks)
- Identify the principle of management that has been overlooked by this organization. (1 mark)
